Individuals, freelancers, SMEs, and corporates with cross-border needs—such as traders, agencies, fintech startups, and global businesses.

We provide Individual and Business accounts. Both include multi-currency IBANs, crypto functionality, and access to exchange services.

Individuals: Lower monthly fees, simplified KYC, personal IBANs for receiving salary or payments. Businesses: Higher limits, multi-user access, approval workflows, and KYB verification. Pricing and onboarding may vary by jurisdiction.

Visit dbpay.io, create an account, complete KYC/KYB verification, fund your account, and start transacting.

Individuals: Government ID, selfie verification, and proof of address if requested. Businesses: Company formation documents, proof of address, and UBO/board identification.

Internal transfers (DBPAY → DBPAY): Instant. Fiat bank transfers: Same-day to 1 business day for local rails; international SWIFT up to 3 business days. Crypto transfers: 24/7, timing depends on blockchain network confirmations.

Limits vary by verification tier, account type, and currency. Higher tiers unlock larger limits—submit supporting documents through the dashboard to upgrade.

Yes. You can schedule recurring transfers or upload bulk payment files with maker/checker approval flows.

AED, USD, EUR, and leading crypto assets across major L1/L2 networks such as Ethereum, BNB Chain, Tron, and Bitcoin. The deposit screen lists supported networks and minimums per asset.

Enter the amount you wish to swap, preview a live 30-second locked quote, and confirm. Settlement follows banking or blockchain timelines.

Crypto wallets are coming soon—you'll be able to store, send, and receive major coins directly within DBPAY, with both managed and self-custody options.

We adhere to AML/CFT frameworks, sanctions screening, and full KYC/KYB checks through regulated partners. Data handling follows GDPR-aligned principles.

Encryption: Data encrypted at rest and in transit. Access controls: Role-based and audited. Custody: Institutional-grade wallet infrastructure with multi-sig and segregation. Monitoring: 24/7 transaction and risk analytics.

Individuals: From $3/month; free account opening. Businesses: From $50/month; jurisdiction-dependent. Transfer and FX fees vary by currency and network. See the Pricing page for full tables and examples.

You can link your DB Investing account directly within DBPAY to move fiat and crypto instantly—fund trades, withdraw profits, or auto-sync balances in one click.

Yes—typically near-instant between verified, linked accounts. Timings depend on asset type and settlement rail.

Use the in-dashboard Help widget or email support@dbpay.io with your transaction ID for faster assistance.

Fees: In your dashboard's Pricing section. Status: On our Status Page for uptime and incidents.